Totally Digging It!

Ok, I know that title pretty much gives away my generation, lol..but it is the truth. I am really getting a fun kick out of being a Dual Rate Supervisor...my supervisor days are currently weekend days, when just about everything is happening. From intoxicated patrons, to medicals, and suspicious objects, busy work..and damnit..for the first time ever, FUN work! ( gee- that only took a little over 30 years to find, lol!)

I barely get a break during my shifts, but since I am not standing around being bored it is easily overlooked. (the 'tops' of my feet are sore tonight with the amount of walking I did.) I had 2 reports and 4 walk outs for intoxication, plus other duties: ID issues, Responsible Gaming, etc. When I worked for Geico I was in a call center that took accident reports and miscellaneous calls about claims. It was interesting, but you were Not there with the customer, plus management had No sense of humor, at all. I laughed so hard tonight, with my co-workers, other sups and managers, that it made other work seem like..well..work! Everyone does their part, and all of us are running all night, but I am digging the mental challenge as well as the physical aspect of the job. And working with the public face to face is very different from phone calls.

We are not always the bad guys, we assist patrons who need help as well. Tonight after finishing a walk out I passed a Hispanic couple with something obviously wrong, she was crying and he looked lost. My Spanish is next to nil, but I fortunately found another patron leaving who helped translate for me...they had been looking for their car for 3 hours. I had mobile come around to drive them, but in the process the male slipped away looking on foot, and the female knew no English at all. Finally...we met up at the front entrance and I got to use a new phone app, a translator that I had downloaded. I told her to call him, she understood, then I advised him what was going to happen after they got into the vehicle to find their car. After over an hour of looking they found their truck. This sort of thing happens quite often. People are so excited about getting to the casino that they pay No attention to where they parked, or what they saw when they first got there.

All in all, I am a happy camper with this new position. I was made to write reports, accuracy and speed and I am finished. It's the little details that pertain to the different kinds of reports that I have to learn still. I wish I could do the Dual rate more frequently than 2 days a week, but I do not believe that is in their plans, budgets ya know. Becoming a full time supervisor I would lose the hourly pay and any overtime that I might get, but it is the next logical step.

Tomorrow is a guard day...sigh..my Friday, and standing post (other than the singing and dancing I mentioned in an earlier blog) is boring. But I will get through it..and wait for my next day in the blue.

Hugs to all,

kel

(hey Mel..the rest of my ass? ummm..on it's way out.)